Terms and Conditions as agreed on booking
 
  On payment for accommodation I agree to the following;

Standard Terms and Conditions of Temporary Holiday Accommodation
 
Note: Variances can be agreed on but only by arrangement with the owner in writing.
Deposit of 20% non-refundable is required to secure the booking. Payment of the rental deposit or full amount constitutes the clients acceptance of these Terms and Conditions.
In some cases a bond will be called for.
 
Balance of the rental amount must be received in full 7 days prior to occupancy. If not the owner has the right to cancel the booking and attempt to re let the apartment.
 
Cancellation if caused by the client, money paid is not refundable unless the apartment is re-let for the entire period. If it a refund is made due to the property being re-let then a $50 cancellation fee will apply.
 
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances. Eg  cyclone, flooding, or other unforeseen circumstances. However every effort will be made to ensure your accommodation booking is honoured.
 
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
 
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email.  Fees will apply for excess guests not agreed with the owners in advance.
 
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
 
Damage, Breakages, Bed Wetting, Theft and Loss are the tenant’s responsibility during their stay.
Any evidence of drug use or prostitution will be reported to the police immediately and will result in immediate termination of rental and loss of bond/monies.
 
Departure - the property should be left in a similar state to its condition on arrival. Checkout time is (10:00) by the latest, to allow time to prepare property for next guests.
 
Disturbance to our neighbors, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
 
Bond if required is payable at the same time as the balance amount. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared..etc.
Clients paying by credit card agree that any extra costs incurred during their stay or as a result of their stay shall be automatically debited from their credit card without question.
 
Linen is supplied
 
 Pets are not allowed unless specific arrangements have been made in writing with the owner.
Loss - the owners take no responsibility for the tenant’s personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
 
 
Kind regards
 
 
Lloyd English
Manager
Gardens Hill Apartments


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